Jump to information for:
Children, youth and families Healthcare providers
About the Cleft Lip and Palate Program
Our Cleft Lip and Palate Program assesses and treats patients who with cleft lip/palate, craniofacial and speech and language resonance issues. We accept patients of all ages.
CHEO’s Cleft Lip and Palate Program works in close partnership with the following CHEO clinics, services and programs:
- ENT
- Dental
- Plastic Surgery
- Audiology
- Speech Language Pathology
About our team
The team includes a Registered Nurse (Nurse Coordinator), Plastic Surgeon, Ear, Nose and Throat Specialist, Dentist, Orthodontist, Dental Hygienist, Dental Assistants, Speech Language Pathologist and Audiologists. The first contact with the team will likely be the Nurse Coordinator who will help you navigate the program.
Information for children, youth and families
| Before your appointment |
| Please sign up for a MyChart account before your first visit. Our scheduling team will call you to schedule an appointment. If something changes and you need to reschedule your appointment with CHEO’s Cleft Lip and Palate Program, please let us know at least 24-48 hours by calling 613-737-7600 x2385. No-shows or frequent cancellations may result in discharge from the service. If you need to reschedule any other CHEO appointments, please call 613-737-7600 x2222. |
| What to expect during your appointment |
| The Nurse Coordinator will go over any necessary information before your appointment. If you have any questions, please call 613-737-7600 x2385. |
Frequently asked questions
| How can I make an appointment? |
| All patients must be referred by a Physician, Nurse Practitioner or Speech Language Pathologist. After a referral is received, we will notify the referring provider whether the referral has been accepted or denied. If accepted, we will provide an estimated wait time. This wait time can vary based on demand and urgency. Once we have an appointment spot to offer, our Nurse Coordinator will call you to schedule an appointment. |
| Who should I contact if I am worried or have questions? |
|
Sign up for MyChart to access your CHEO health record anywhere, any time.
MyChart is a secure, online patient portal that connects you to parts of your CHEO electronic health record and allows you to send two-way secure communication to your care team, complete any questionnaires your care team sends and much more.
To learn more about MyChart and sign up, visit our MyChart page and fill out the MyChart Access Request Form.
Looking for more resources or supports on Cleft Lip and Palate?
Visit American Cleft Palate Craniofacial Association's website.
Information for healthcare providers
Make a referral
Our clinic is now accepting e-referrals with Ocean!
If you’re already on Ocean, look us up via your account by searching "CHEO".
If you don’t yet have an Ocean account, no problem - signing up is free.
You can make an e-referral using Ocean, or send a referral by mail or fax to our address below.
| Reason for referral | Criteria |
|---|---|
| Newborn needing assessment | Has a cleft lip or palate, or other craniofacial condition |
| Patient transfers from other programs | Has a cleft lip or palate, or other craniofacial condition |
| Resonance issues from speech | Needing assessment for resonance/hypernasality |
| Prenatal families with ultrasound diagnosis of cleft lip or palate or other craniofacial condition | Has an ultrasound diagnosis of cleft lip or palate or other craniofacial condition |
Other information
Once your patient has been referred to CHEO’s Cleft Lip and Palate Program, the Nurse Coordinator will facilitate referrals to any other required CHEO clinic, services and programs included in the program.
Contacts us
Contact our nurse coordinator for more information: 613-737-2385.
Cleft Lip and Palate Program
CHEO
401 Smyth Road
Ottawa, ON K1H 8L1
Tel: 613-737-2385
Fax: 613-738-4245