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Turning dreams into a reality
Posted on Tuesday, February 20, 2024 09:15 AM
Meet Randy Sherwood, one of CHEO’s newest health care aides
Randy’s journey with CHEO started in 2011 as a cleaner in Environmental Services, but his connection to CHEO goes beyond that. At three years old, Randy came to CHEO for a near-deadly case of chicken pox.
While the pox was no match for Randy, it unfortunately caused him to develop Type 1 diabetes, which runs in his family. For 15 years, Randy came to CHEO every six months for appointments until he turned 18. All the time he spent at the...
CHEO pours its H.E.A.R.T. into patient experience
Posted on Wednesday, February 14, 2024 09:00 AM
Effective communication is a valuable aid in patient care and recovery, which is why CHEO uses the H.E.A.R.T. model to focus on individualized care that responds to patient and family health concerns, beliefs, and variables.
The H.E.A.R.T. model — (H)ear, (E)mpathize, (A)pologize, (R)espond, (T)hank you — is built into the foundation of person- and family-centred care, one of five Best Practice Guidelines (BPGs) based on current best evidence that are implemented at CHEO.
In March 2023, CHEO achieved designate
Coming full circle – how Anabelle Parenteau was inspired to work at CHEO
Posted on Monday, February 12, 2024 10:00 AM
Meet Anabelle Parenteau, Communications Specialist, Communications
One of CHEO’s newest members, Anabelle Parenteau, applied to come work for CHEO after seeing how well her young son was taken care of during a brief visit to CHEO’s Kids Come First Care clinic. Not new to the health care field, Anabelle wanted the opportunity to help staff and patients tell their stories.
In fact, Anabelle’s connection to CHEO dates back to 1974 – when CHEO first opened its doors. Her uncle, Stéphane Rochon, born...
Dr. Malic joined CHEO in 2014 and never looked back
Posted on Monday, February 05, 2024 12:55 PM
Meet Dr. Claudia Malic, Pediatric Surgeon
Dr. Claudia Malic knew from a young age that she wanted to help people. At 10 years old, she dreamed of being a doctor, and by 18, she was entering the Faculty of Medicine in Romania before later completing her plastic surgery training in the UK.
“I’ve always been a creative person. As a child, I loved playing piano and being in nature,” says Dr. Malic, “Plastic surgery offers a similar creativity. You’re equipped with a toolbox and can work in any part...
CHEO physician leads eye-opening surgery camp in India
Posted on Wednesday, January 31, 2024 09:00 AM
CHEO physician Dr. Claudia Malic travelled almost 12,000 kilometres in November 2023 to lead a one-week plastic surgery camp in Chitrakoot, a remote area in northern India. She was left in awe by the stories of families who trekked a few hundred kilometres to access surgeries, meals and accommodation they otherwise couldn’t afford.
Dr. Malic, a plastic surgeon at CHEO for the past 10 years, led a team supported by U.K.-based charity Sewa UK to perform 25 surgical procedures, including cleft...